Our website address is: https://byselina.co.uk.

BY SELINA is the supplier of the goods. Our address is BY SELINA PO Box 381, Bristol, BS16 0EW

Privacy Policy

Here at BY SELINA we take protecting your privacy and security seriously. BY SELINA will only ever use your information to process your order, keep you updated on your order dispatch and keep you updated on our news. If you would like to opt out of email communication at any time you can do so by unsubscribing when your dispatch email is sent out. BY SELINA does not disclose customer information to third parties other than those used to process your order and dispatch order information.

Language
This contract is concluded in English.

Prices
All prices indicated for products available via the website. Delivery charges are shown when checking out. The total cost of your order is the price of the products ordered plus the delivery charge.

Product Descriptions
BY SELINA takes care in ensuring all details, descriptions, images and prices of products appearing on the website are correct. To the extent permitted by applicable law, we do not warrant that the product descriptions or other content available on the website are accurate, complete, reliable, current, or error-free. Although we aim to keep the website as up to date as possible, the information including product descriptions may not always reflect the product exactly at the time of placing your order. We cannot confirm the price of a product until your order is accepted. Ingredients may be subject to change. Please check the ingredients list on your product labels for the most up to date ingredient list. Information on this website is intended as information only and does not constitute advice or medical advice. Products are for cosmetic purposes only and have not been approved by any medical or pharmaceutical licensing body. Information shared on this website such as views, opinions, advise and recommendations are not to be taken as medical advice. Please ensure you patch test your products to ensure they are suitable for you before use. If you experience a reaction to the BY SELINA products please get in touch with us to inform us at selina@byselina.co.uk with details on the product(s) name and reaction details.

BYSELINA reserve the right to withdraw any goods from the website at any time as well as removing or editing any material(s) or content on the website.

Pay by Paypal
All prices are in Great British Pounds (GBP) £. BY SELINA accepts credit card payments which are processed by PayPal.

Delivery
Delivery of goods is made once full payment is made through PayPal. Deliveries are sent via Royal Mail Second Class. International deliveries are sent via Royal Mail economy or signed & tracked for, please choose your preferred method when completing your order. Please allow 5 – 10 days for delivery. Goods may also be delivered in more than one delivery. International deliveries may take longer and in some cases up to 21 days.  For internation deliveries, BY SELINA is not responsible for any import taxes or duties to be paid, these will be paid by the customer as each destination has differing rules, please check before ordering.

Cancellations, Returns, Refunds.

In line with distance selling regulations, you have 14 days to change your mind on your purchase. Your package must be returned unopened to BY SELINA at our PO address. All packages must have been unopened and tamper labels in tact. BY SELINA is not responsible for return costs. Returns must be sent as signed for recorded delivery. Please get in touch with us at selina@byselina.co.uk to arrange returning your parcel.

Intellectual Property

All content available on the website, including, but not limited to, text, graphics, logos, button icons, images, audio clips, data compilations, and software, and the compilation thereof (collectively, the “Content”) is the property of BY SELINA. Trademarks, logos, and service marks displayed on the website (collectively, the “Trademarks”) are the registered and unregistered marks of BY SELINA. Neither the Content, the Trademarks, nor any other portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent.

Statutory Rights
Your statutory rights remain unaffected by these terms and conditions.